WrenchWorks

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Customer Portal

A Customer Portal That Replaces the Approval Phone Call

Give customers a self-service portal where they can view repair status, review inspection photos, approve or decline work, and see their full service history — without calling your front desk.

14-day free trial • No credit card required • Setup in minutes

Everything You Need in One Place

Mobile Approvals

Customers approve or decline recommended work from their phone.

Inspection Review

Customers view photo inspections and understand what their vehicle needs.

Live Repair Status

Customers see where their vehicle is in the repair process.

Service History

Full vehicle service history is available any time.

Estimates & Invoices

Customers review estimates and invoices in one place.

Appointment Requests

Customers request their next appointment from the portal.

Why Shops Choose WrenchWorks

Cut down on approval-related phone calls
Let customers approve work on their own time
Give customers full transparency into their repairs
Reduce front-desk interruptions
Improve customer satisfaction and retention
Keep jobs moving even after hours

Explore more: Digital Inspections • Auto Repair Software • Features

FAQ

Frequently Asked Questions

Give Customers a Portal, Not Another Phone Call

Join hundreds of repair shops that have switched to WrenchWorks for faster approvals, fewer missed calls, and a cleaner workflow.

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